The Partnership for Public Service recently released a new survey conducted with federal government employees and the Social Security Administration did not fair well.
The survey was conducted with federal employees who work in 17 different agencies across the federal government. The Social Security Administration ranked 15th out of 17th of these agencies when it comes to the best places to work in the federal government. Social Security’s overall satisfaction rating came in at 59.9 for 2021, which was a more than four-point drop in satisfaction in 2020 when the rating was 64.5. The only two agencies with lower marks than Social Security were the Justice Department and Homeland Security. The most satisfied employees seem to be working at the National Aeronautics and Space Administration, which recorded the highest score. Below is a brief description of the types of questions that were asked as part of the survey.
Overall Engagement and Satisfaction Score
The overall rankings are determined by the Best Places to Work employee engagement and satisfaction scores, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.
• I recommend my organization as a good place to work. (Q. 17)
• Considering everything, how satisfied are you with your job? (Q. 36)
• Considering everything, how satisfied are you with your organization? (Q. 38)
