The Social Security Administration recently announced it would be providing new opportunities to beneficiaries to conduct online business if they receive Social Security benefits or Supplemental Security Income (SSI) benefits.
The agency has redesigned my Social Security accounts to allow customers to conduct business more easily online. Some of the enhanced features allow customers to update their telephone numbers, their addresses and direct payment information if they receive benefits. Below is a description from Social Security about the enhanced ability to conduct business.
While signed into their personal my Social Security account, your clients can continue to:
• Get their Benefit Verification or proof of income letter.
• Obtain replacement SSA-1099/SSA-1042S tax forms, if applicable.
• View their Social Security Statement.
• Request a replacement Social Security card.
Your clients can access their redesigned my Social Security account at www.ssa.gov/myaccount.
More options to conduct business with Social Security is always well received news, but considering all the possibilities Social Security has to even offer more online options to conduct business it is still behind the times when it comes to online services. The agency should be looking to offer more online options so customers can check earnings history, file for retirement benefits and even file an application for SSI, all services that are currently not available to conduct online. At least this is a step in the right direction and hopefully a sign of more online services being offered by Social Security in the near future.
